About us
We are a small Hong Kong shop for consumer electronics. We keep the range short on purpose: a handful of pieces we have actually used, rather than a catalogue of everything a factory can produce.
Every unit is unboxed in our Sha Tin office, paired with a phone and a laptop, and used for a few days before it is photographed for the site. That is how we catch the small things a spec sheet hides: a case that rattles, an app that drops its connection, a cable that is 10cm too short.
What we sell
Earbuds & Headphones, Portable Speakers, Fast Chargers & Adapters, Power Strips & Surge Protection, Magnetic Mounts & Stands. Each collection is a short edit, and everything in it is in stock in Hong Kong.
How we ship
Orders are packed by hand and dispatched within one to two business days. Hong Kong deliveries usually arrive in one to three days; international parcels in five to twelve, depending on the service. Duties and taxes for international orders are the responsibility of the recipient.
Warranty and returns
Every product carries a twelve-month warranty against manufacturing faults and can be returned unused within thirty days of delivery. Email us first and we will send the return instructions.
Talk to us
Questions before you buy, or a problem after delivery: service@jadepetsupply.shop or +852 2635 1706. We answer within one business day, Monday to Friday.
YEUK LAM SUI
1 On Yiu Street, Sha Tin, New Territories Hong Kong SAR
service@jadepetsupply.shop · +852 2635 1706